Everything you need to know
How to _ Setup your store.
Open your store
Create your shop by signing in or create an Hoodly account.
1. Register on https://admin.hoodly.app with your basic information.
2. After the registration process set up your store settings.
Go to store setup and fill out all required information.
1.1 Accepting orders (Is your store ready to go live)? Choose Yes / No
1.2 Allowing pickup? Choose Yes / No
1.3 Offering delivery? Choose Yes / No
1.4 Accepting online payments? Enable online payments here .
1.5 Accepting Cash payments? Choose Yes / No
1.6 Accepting credit cards on pickups? Choose Yes / No
1.7 Accepting credit cards on delivery? Choose Yes / No
2.1 Upload your logo as .jpg or .png file
2.2 Store Name: Set your store name
2.3 Store Information: Write about your store
2.4 Phone Number: Under this phone number you should be available for possible customer requests / questions. 2.5 Physical Address: Add here your address (Streetname, Number, ZIP, City, State - optional)
3.1 Currency: Choose the default currency of your store.
3.2 Language: Choose your daufault language
3.3 Order notification email: Under this email we will sent your notifications like incoming orders, etc.
4.1 Enable open / close timings? (Accept new orders in open hours only?) Choose Yes / No
4.2 Enable pickup / delivery time slots? (Customer gets to select time slots.) Choose Yes / No
Add products to your store.
Click Add new item and follow this steps:
1.1 Publish live? Choose Yes / No
2.2 Add product name
1.3 Add product information / description
1.4 Select categorie (to add categories click here )
1.5 Select item tag (to add item tags click here )
1.6 Enter product SKU, UPC/EAN (optional)
1.7 Add your price
1.8 Add your selling price (optional discount)
1.9 Select your tax rate (to add tax rates click here )
2.1 Enable Product Variations - Choose Yes / No
2.2 Select product variants (sizes / colors) - to add / edit pre- selective variants click here .
2.3 To add new variant click button: Label new variant, and add variant details
2.4 Safe variants .
3.1 Enable Product Variations - Choose Yes / No
3.2 Name add-on group
3.3 Name your options - add extra cost if applies
4.1 Upload Thumbnail image (This will be the cover of product). Store looks best with squared images.
4.2 Upload additional images. (To showcase your product in gallery view)
5.1 Enable inventory for this product? Choose Yes / No
5.2 Add stock
5.3 Remove stock (manual). Please note that the system is calculation stock automatically after purchases. If you run out of stock your clients will not be able to purchase this product until you add more stock.
Re-order your products on your catalogue.
6.1 Click Reorder button.
Select Product and Drag & Drop on required position. After you re-ordered your catalogue press "submit changes" button.
Manage your orders
Under Orders you can see and manage all your orders.
By pressing an order number it will open a detailed order overview. With customer name, contact details, chosen payment option and requested time for delivery or pickup.
Also you will see an overview of the ordered products and payment amount.
1. Update order status:
Choose current state of order.
From pending, accepted, preparing, ready, delivered, pick up done, rejected. Please note that on every status update your customer will be notified. In real-time.
Customize your store
In this section you can customize your store. To see all setting options click here.
To add or edit categories click here and follow steps.
1.1 Enable Item categories. - Choose Yes / No
1.2 Enter a new category. Title your new category and safe category by clicking safe category button. 1.3 To delete a category press the trash icon and confirm with yes. 1.4 To re-order your category select one and drag & drop on required position.
Click here to set tags on each item in the catalog.
2.1 Enter a new item tag. Title your new tag and safe by clicking safe tags button. Tags help to make your product stand out. Tag title ideas could be: New, Sale, Daily special, etc
3.1 Click here to edit or add different item sizes.
3.2 Add new item size. Title your new item size and safe by clicking safe button.
Click here to set colors for each item in the catalog.
4.1 Add new color or Edit color. Choose color code, title your new color and safe by clicking safe tags button. This colors will be available in catalogue section where you can add them to your products.
Activate and configure tax heads applicable to your business. Click here to edit your tax head.
5.1 Enable product taxes? (Set store prices inclusive of tax or exclusive of tax.) Choose Yes / No
5.2 Prices are tax-inclusive? (Set store prices inclusive of tax or exclusive of tax. System will calculate accordingly.) Choose Yes / No
5.3 Add New Tax Head. Title Tax and add tax % rate.
T&C _ Terms & Conditions
In this section you will be able to set your own Terms & Conditions of your store. Your clients will be able to read them on your store front. Click here to edit your T&C.
Click here to edit or add shipping options. Configure available shipping methods for your customers, or offer a free delivery.
6.1 Shipping / Delivery Fees (Fee applicable for delivery orders.) Choose Yes / No
5.3 Add Shipping Option. Title Shipping option and add shipping fee. Add Cutoff Total amount (Delivery fees applies for orders less than this amount).
Click here to set up your domain. The Hoodly hosted Subdomain gives you instant access to your store, no setup required. Or run your store on an own domain name with just a few settings.
7.1 Hoodly hosted Subdomain:
Enter your store name "yourname.hoodly.app" - This subdomain name gets instant access to your store, no setup required.
7.2 Custom Domain:
Run your Hoodly store under your own domain. Go to your host and create a CNAME record pointing to "custom-domain.hoodly.app". Enter in the field your own domain where the Hoodly store should be seen at "www.yourdomain.com".
Click here to add your payment gateway.A payment gateway is payment processing technology that communicates transaction information between the customer and you (the merchant). You need a payment gateway in order to securely accept credit and debit card payments from your customers online. The payment gateway ensures payment data is securely transmitted from the customer to you, protecting all entities involved. Currently we have following payment gateways options to accept online payments. Choose one or more if needed:
8.1 PayPal (Braintree):
Click here to sign up or login to your Braintree account. After having an account fill in requested information in our admin dashboard. Enable this payment method.
Click here to sign up or login to your Razorpay account. After having an account fill in requested information in our admin dashboard. Enable this payment method.
Click here to sign up or login to your Stripe account. After having an account fill in requested information in our admin dashboard. Enable this payment method.
8.4 Tap Payment (MENA region):
Click here to sign up or login to your Tap Payment account. After having an account fill in requested information in our admin dashboard. Enable this payment method.
Click here to add users / team members to your Hoodly store. You can give users / team members access to your store from the the admin panel by adding their phone number. After user / team member sign in, they are added to that store. You have the option to give them managment or staff permission depending on their role.